Your Data, Your Rights

kkriya Privacy Policy

At kkriya, your personal data is handled with the same care we put into every payout. This policy explains exactly what we collect, why we collect it, and how we keep it safe — in plain language, no legal jargon.

Last Updated: 1 June 2025

Privacy at a Glance

How kkriya Protects You

Six things kkriya does to make sure your personal information stays private and secure.

🔐
End-to-End Encryption

Every piece of data you send to kkriya — from your registration details to your bKash transaction — travels over a 256-bit SSL encrypted connection. Nobody can intercept your data in transit. Not ever.

256-bit SSL
🚫
We Never Sell Your Data

kkriya does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process payments, and improve the kkriya platform.

No Data Sales
🗂️
Minimal Data Collection

kkriya only collects the data we actually need to run your account and comply with legal requirements. We don't ask for information we don't need, and we don't keep data longer than necessary.

Data Minimisation
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Full Transparency

This privacy policy tells you exactly what data kkriya collects and why. There are no hidden data practices. If we ever change how we handle your data, we will notify you before the change takes effect.

No Hidden Practices
Your Right to Control

You can request access to your personal data, ask us to correct inaccuracies, or request deletion of your account data at any time by contacting kkriya support. We will respond to all data requests within 14 days.

Your Rights
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Secure Payment Data

kkriya does not store your bKash or Nagad PIN or full account credentials. Payment processing is handled directly by the payment providers. kkriya only retains the transaction reference needed to reconcile your account balance.

PCI Compliant

01 Introduction

kkriya ("we", "us", "our") operates the online gaming platform available at kkriya.app and through the kkriya mobile application. We are committed to protecting the privacy of every player who registers and plays on kkriya. This Privacy Policy explains in clear terms what personal data kkriya collects from you, how we use it, who we share it with, and what rights you have over your own information.

This policy applies to all personal data collected through the kkriya website, the kkriya app, and any communications between you and kkriya — including support conversations, email, and live chat. By creating a kkriya account or using the kkriya platform in any way, you confirm that you have read and understood this Privacy Policy.

This Privacy Policy should be read alongside kkriya's Terms and Conditions. Together, these two documents govern your relationship with kkriya.


02 Data We Collect

kkriya collects personal data in two ways: information you provide directly when using the platform, and information collected automatically as you interact with kkriya's systems.

Information you provide directly:

Data Type Examples When Collected
Identity data Full name, date of birth, national ID number Registration & verification
Contact data Mobile number, email address Registration
Payment data bKash/Nagad account number, transaction reference Deposits & withdrawals
Account data Username, password (hashed), account preferences Registration & account use
Support data Chat transcripts, complaint details, attachments When you contact support

Information collected automatically:

  • Device information: device type, operating system, browser version
  • IP address and approximate geographic location
  • Session data: pages visited, time spent, clicks, game activity
  • Cookie and tracking data (see Section 06 for full details)
  • Transaction logs: deposit amounts, withdrawal requests, game results

kkriya never collects your bKash or Nagad PIN. Payment credentials are entered directly into the payment provider's secure interface and are never transmitted to or stored by kkriya.


03 How We Use Your Data

kkriya uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes beyond what is described in this policy without first obtaining your consent.

  • Account management: Creating and maintaining your kkriya account, verifying your identity, and managing your login credentials.
  • Payment processing: Processing deposits and withdrawals through bKash and Nagad, reconciling your account balance, and detecting fraudulent transactions.
  • Game delivery: Running the games you play on kkriya, calculating results, crediting winnings, and maintaining the D&T Ranking leaderboard.
  • Customer support: Responding to your queries, resolving disputes, and improving our support processes.
  • Legal compliance: Meeting our obligations under applicable law, including anti-money laundering (AML) requirements and age verification.
  • Responsible gaming: Monitoring for signs of problem gambling and reaching out to players who may need support.
  • Platform improvement: Analysing aggregated, anonymised usage data to improve the kkriya platform, fix bugs, and develop new features.
  • Communications: Sending you account notifications, security alerts, and — where you have opted in — promotional messages about kkriya bonuses and new games.

You can opt out of promotional communications from kkriya at any time by updating your notification preferences in the kkriya app settings or by contacting our support team.


04 Legal Basis for Processing

kkriya processes your personal data on the following legal grounds:

  • Contract performance: Processing your data is necessary to provide the kkriya gaming service you signed up for, including running your account and processing payments.
  • Legal obligation: kkriya is required by law to collect and retain certain data for identity verification, anti-money laundering compliance, and fraud prevention.
  • Legitimate interests: kkriya has a legitimate interest in keeping the platform secure, preventing fraud, and improving the service — provided these interests do not override your privacy rights.
  • Consent: For optional data uses such as marketing communications and non-essential cookies, kkriya relies on your explicit consent, which you can withdraw at any time.

05 Data Sharing

kkriya does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with this Privacy Policy.

Recipient Purpose Data Shared
bKash / Nagad Payment processing Transaction reference, account number
Identity verification providers Age & identity verification Name, date of birth, ID document
Fraud detection services Fraud prevention & AML compliance IP address, device data, transaction patterns
Cloud infrastructure providers Hosting & data storage Encrypted account & transaction data
Law enforcement / regulators Legal obligation As required by applicable law

kkriya will disclose your personal data to law enforcement or regulatory authorities without prior notice to you if required to do so by applicable law or a valid legal order.


06 Cookies & Tracking

kkriya uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. Here is a breakdown of the cookies kkriya uses:

  • Essential cookies: Required for the kkriya platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
  • Functional cookies: Remember your language preference, display settings, and other personalisation choices on kkriya.
  • Analytics cookies: Help kkriya understand which pages and games are most popular, how long players spend on the platform, and where technical issues occur. This data is aggregated and anonymised.
  • Marketing cookies: Used only if you have opted in to receive personalised promotions from kkriya. These cookies help us show you relevant bonus offers based on your gaming activity.

You can manage your cookie preferences at any time through the cookie settings panel in the kkriya app or website footer. Disabling non-essential cookies will not affect your ability to play games or make transactions on kkriya.


07 Data Retention

kkriya retains your personal data only for as long as necessary to fulfil the purposes described in this policy or to comply with legal obligations. The following retention periods apply:

  • Active account data: Retained for the lifetime of your kkriya account plus 5 years after account closure, as required for AML compliance.
  • Transaction records: Retained for 7 years from the date of the transaction in accordance with financial record-keeping requirements.
  • Support communications: Retained for 2 years from the date of the last interaction.
  • Marketing consent records: Retained until you withdraw consent, plus 1 year thereafter as evidence of your consent.
  • Analytics data: Anonymised and aggregated after 13 months; individual session data is not retained beyond this period.

When your data is no longer required, kkriya securely deletes or anonymises it so that it can no longer be linked back to you.


08 Data Security

kkriya takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

  • All data in transit is encrypted using TLS 1.3 with 256-bit AES encryption.
  • Passwords are stored as salted hashes using bcrypt — kkriya staff cannot see your password.
  • Access to personal data within kkriya is restricted to staff who need it to perform their job functions, and all access is logged and audited.
  • kkriya's infrastructure undergoes regular security assessments and penetration testing.
  • We maintain an incident response plan. In the event of a data breach that affects your rights, kkriya will notify you within 72 hours of becoming aware of the breach.

While kkriya takes every reasonable precaution to protect your data, no system is completely immune to risk. You can help protect your account by using a strong, unique password and enabling two-factor authentication in your kkriya account settings.


09 Your Rights

As a kkriya player, you have the following rights over your personal data. To exercise any of these rights, contact our support team via live chat or email. kkriya will respond to all data rights requests within 14 calendar days.

  • Right of access: You can request a copy of all personal data kkriya holds about you.
  • Right to rectification: You can ask kkriya to correct any inaccurate or incomplete personal data we hold about you.
  • Right to erasure: You can request that kkriya delete your personal data, subject to our legal retention obligations.
  • Right to restrict processing: You can ask kkriya to pause processing of your data in certain circumstances, for example while a dispute is being resolved.
  • Right to data portability: You can request your personal data in a structured, machine-readable format so you can transfer it to another service.
  • Right to object: You can object to kkriya processing your data for direct marketing purposes at any time, with immediate effect.
  • Right to withdraw consent: Where kkriya processes your data based on consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

10 Children's Privacy

kkriya is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on kkriya, please contact our support team immediately. We will investigate and close the account, deleting all associated personal data, within 48 hours of a verified report.

kkriya uses age verification checks during registration to prevent underage access. Any account found to belong to a person under 18 will be closed immediately and all data deleted in accordance with this policy.


11 Policy Updates

kkriya may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify you via the email address registered to your kkriya account and display a prominent notice on the platform at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page always reflects when the policy was most recently revised. We encourage you to review this page periodically. Your continued use of kkriya after the effective date of any update constitutes your acceptance of the revised Privacy Policy.


12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how kkriya handles your personal information, please reach out to our team. We are available 24 hours a day, 7 days a week.

  • Live chat: Available inside the kkriya app and on kkriya.app — the fastest way to reach us.
  • Email: [email protected] — for formal data rights requests and privacy complaints.

For questions about responsible gaming, visit our Responsible Gaming page. For general platform questions, check our FAQ page first — it covers the most common topics.

256-bit SSL
All data encrypted in transit
No Data Sales
Your data stays with kkriya
18+ Verified
Age checks on every account
24/7 Support
Data requests answered in 14 days
Your Privacy is Protected on kkriya

Play with Confidence on kkriya

Now that you know how kkriya handles your data, join over 500,000 players in Bangladesh who trust kkriya for fair games, instant bKash & Nagad payouts, and real daily prizes.